Contact Centre

Your custom contact centre solution awaits.

Contact centre staffing and optimization made easy.

Need agents? Want help optimizing your current team? Or need to outsource part or all of your call centre? Our contact centre division, KellyConnect, has you covered.

Drawing from a full spectrum of available solutions, KellyConnect helps contact centres overcome their most pressing challenges. By providing tailored solutions that fit each team’s needs, our contact centre professionals help managers achieve the results they desire.

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Solutions

One partner, endless support.

Temporary Staffing

Get top talent—when you need it—whether you need two agents or two hundred.

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Direct Hire

Reduce recruiting time and costs while you secure a long-term fit for your organization.

How we do it

Managed Services

Get expert help in the areas your team needs most. Our managed services modules are built around your existing team, all while you stay in full control.

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Outsourcing

Get the agents and flexibility you need. Our outsourcing solution puts the best of Kelly staffing and deep contact centre expertise to work for your team.

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We’re here to help.

We’re experts at hiring and managing high-quality contact centre talent. Contact us to discuss your team’s unique needs.

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Industries we support:

Help/IT Service Desk

Customer Service

Consumer Product Support

HR & Employee Benefits

MedTech

Manufacturing

Finance

We know recruiting – and contact centres.

As a division of the 75-year-old staffing firm Kelly, we have three times more recruiting and hiring experience than anyone else in the contact centre solutions space. What’s more, with many former contact centre leaders on our team, we understand your day-to-day challenges because we’ve been there.

23+

years placing contact centre talent.

90%

of our clients have been with us for 10+ years.

years on Flex Jobs’s Top Remote Job Employers list.

Let’s solve your workforce challenges today.

We create limitless opportunities by successfully connecting you to the people and solutions you need. Let’s talk about how we can help your business thrive.